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When launching a Java application through the command line, the system uses the default JDK. There can be multiple JDKs installed on a system, as many as you wish. See 'Note for Users of OS X that Include Apple Java 6 Plug-in'. If you have not yet installed Apple's Java OS X 2012-006 update, then you are still using a version of Apple Java 6 that includes the plug-in and the Java Preferences app. Result: A popup window appears with a list of applications.Determining the Default Version of the JDK

Follow the menu path Apple > Force Quit.

If SAPgui remains unresponsive after getting new tickets, you may need to 'Force Quit' the application. It should look like the prompt on this KB: Needs access to local resources, then click OK. If it appears, select Productive: Fully Trusted.

When connecting for the first time to Production, you may see a pop-up selection box.

NOTE: If the splash screen stalls at 'Connecting.', see SAPgui and Kerberos Tickets.

Double-click Production to log in to SAPgui.

NOTE: If 'Connections' does not have an option for SAP System 'ACP SAP GRC Production', send an email to the Help Desk.

Double-click SAPGUI or click the SAP icon in the dock.

Drag SAPGUI to the dock for easy launch.

Navigate on your Macintosh Hard Drive to Applications > SAP Clients > SAPGUI > SAPGUI.

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Result: SAPgui will install and show you an Installation CompleteР’В message.

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When prompted, enter the Administrator password for the computer and click Install Software.

Result: The Installation Type window appears.

Select your destination, usually your computer's hard drive.

Result: The Destination Select window appears.

Click on the installer icon, SAPgui_signed.pkg Result: The Install SAPgui_signed window appears.

Result: The dmg opens and displays the installer.

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Download the SAPgui7.40.2 installer Result: The installer, SAPgui-7.40.2.dmg, should now be in your Downloads folder, or on the Desktop.

SAPGUI 7.40 rev 2 Installation InstructionsР”Р‡ollow the on-screen instructions and accept all default values to complete the install.

Once installation is complete, click Close to finish the installation.

Enter the administrator credentials and click Install Software.

Result: You are prompted for your administrator password.

For a standard install, click Install.

Result: The Installation TypeР’В window opens.

To install for all users of the computer, click Continue.

Result: The Destination Select window opens.

Click Continue to begin the Oracle Java JDK installer.

Double-click on the JDK Installer package.

You'll receive the prompt to create an account once you select the correct JDK version. An Oracle account is required to download Java 8 JDK.

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Go to Oracle's download page to download Java SE Development Kit 8 for Mac OS X. Note: SAPgui 7.40 for Mac requires Oracle Java 8 JDK. Ensure Kerberos Extras is installedР”Вownload and install Kerberos Extras.

If you do wish to remain in SAP longer than 10 hours, it's a good idea to renew them at least 20 minutes or so before they expire. NOTE: Your Kerberos tickets will last for 10 hours only, and have to be manually renewed if you wish to remain in SAP longer.

If You cannot find the Ticket Viewer app (Catalina OS) then (re)install the Java JDK, reboot and it should show up.

Enter your Kerberos username (the first part of your email address), and your Kerberos password (the password used to check your email).

On Mac OS Catalina it is located in ( /System/Library/CoreServices/Applications)

Launch Kerberos Ticket Viewer ( /Applications/Utilities/Ticket Viewer).

To resolve that issue, use the instruction below to get tickets manually.

You may see an error mentioning 'GSS-API'Р”Р„ll of these behaviors mean that either you do not have Kerberos tickets, or your Kerberos tickets have expired.

SAPgui may bring up the Ticket Viewer to prompt you to obtain Kerberos tickets.

Tickets are required to connect to SAP systems SAPgui and Kerberos TicketsР”Р„cquire Kerberos tickets. You will be able to revert to the prior version if necessary.

If you have an SAP folder on your hard drive within the Applications folder, make a note of the name of the folder.

If you are logged into SAPgui, log off and 'Quit' the SAPgui application.

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Ensure that you have 350 MB free on your computer's hard drive.

Ensure that you have Administrator privileges on the system.

SAPGUI 7.40 rev 2 Installation Instructions.

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